Privacy Policy

Information you give us. Your name, phone number, email address and service address when you contact us by WhatsApp, phone, email or through this website, along with details of the service you're asking about — property type, number of air-conditioning units, preferred dates and any specific requirements.

Information collected automatically. When you visit this website we and our providers may collect your IP address, browser and device type, the pages you view and the site you arrived from.

We do not take payments through this website and do not collect card or bank details on it.

• To respond to your enquiry and provide a quote
• To schedule, carry out and follow up on the services you book
• To issue invoices and keep proper accounting records
• To improve this website and our services
• To send you marketing messages, only where you have agreed to receive them

We do not sell, trade or rent your personal information. We share it only with:

• Our own staff and cleaning technicians, so they can carry out the work
• Service providers who operate our systems on our behalf — including our website host (Wix), WhatsApp for messaging, and our invoicing and analytics tools
• Any party we are required to disclose to by law

This website uses cookies for basic functionality and, where enabled, for analytics. You can block or delete cookies through your browser settings, though some parts of the site may not work as intended if you do.

We keep enquiry and customer records for as long as we need them to provide the service and to meet our legal and accounting obligations, and then delete them.

Under the Personal Data (Privacy) Ordinance you may ask us to:

• Confirm whether we hold personal data about you, and provide a copy
• Correct any personal data that is inaccurate
• Stop using your details for marketing

We may update this policy from time to time. The current version is always published on this page.